The Hype Flow

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Don’t wait for a ‘bake-off’: How Intuit and Amex beat competitors to production AI agents VBTRANSFORM25-0455.jpg?w=578

VBTRANSFORM25-0455.jpg?w=578

Don’t wait for a ‘bake-off’: How Intuit and Amex beat competitors to production AI agents

admin July 10, 2025

Intuit and American Express detailed how their companies are embracing agentic AI to transform customer experiences, internal...

Amex GBT puts AI at the center of SOC automation, threat modeling, incident response Levin-CISO-at-AMEX_GBT.jpg?w=578

Levin-CISO-at-AMEX_GBT.jpg?w=578

Amex GBT puts AI at the center of SOC automation, threat modeling, incident response

admin April 14, 2025

Amex GBT CISO David Levin is accelerating AI security, cutting false positives and speeding SOC response to...

How Amex uses AI to increase efficiency: 40% fewer IT escalations, 85% travel assistance boost upscalemedia-transformed.png?w=578

upscalemedia-transformed.png?w=578

How Amex uses AI to increase efficiency: 40% fewer IT escalations, 85% travel assistance boost

admin April 2, 2025

The AI-infused chatbot now interacts more intuitively, adapts to feedback and walks users through problems step-by-step. Read More